DeliverFresh Delivery Policy

DeliverFresh is committed to delivering fresh, high-quality groceries in a safe and reliable manner. This Delivery Policy outlines our delivery requirements and service terms.
Minimum Order Value:
A minimum order value of AUD $100 applies to all deliveries. Orders below this amount are not eligible for delivery.
Delivery Areas:
Delivery availability is subject to postcode and operational capacity.
Delivery Schedule:
Delivery times are estimates and may vary due to operational or external factors.
Order Processing:
Customers must provide accurate delivery details. Changes or cancellations must be made before order preparation.
Authority to Leave:
If authority to leave is provided, DeliverFresh is not responsible for loss or damage after delivery.
Perishable Goods:
Customers must inspect deliveries promptly and report issues on the day of delivery.
Failed Deliveries:
DeliverFresh may reschedule or cancel deliveries where access or availability issues occur.
Delivery Fees:
Any applicable delivery fees will be communicated clearly.
Updates to the Delivery Policy & Privacy Notice:
DeliverFresh may update this Delivery Policy from time to time to reflect changes in our services, practices, or applicable laws. Updates will be published on our website.
By using DeliverFresh grocery services, you acknowledge and consent to the collection, use, and storage of personal information in accordance with our Privacy Policy.
Contact Us:
Customer Care: 1300 905 418
Email: support@deliverfresh.au
DeliverFresh – Freshness Beyond the Shelf