Terms of service

By consenting to DeliverFresh's SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list. Message frequency varies.

Consent is not a condition of purchase. If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

For any questions, please text HELP to the number you received the messages from. You can also contact us at Contact for more information. We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions. You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages. To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

Your right to privacy is important to us. You can see our Privacy Policy Privacy Policy to determine how we collect and use your personal information.

Governing Law

DeliverFresh's Terms of service is governed by the applicable laws of Victoria and Australia. Any dispute will be dealt with in accordance with applicable Australian law and the jurisdiction of the appropriate courts and tribunals.

Amendments

DeliverFresh reserves the right to update or amend this Terms of service from time to time to reflect changes in our operations, delivery areas, fulfilment model, Partner Network or applicable requirements. The latest version of the policy will be published on our website.

Contact Us

For questions or concerns regarding your delivery, order or this policy, please contact DeliverFresh Customer Support:

Toll Free: 1300 905 418
Email: support@deliverfresh.au

Notice: Error Reporting

If you discover a grammatical, typographical or other error in this document, please bring it to our attention by contacting DeliverFresh Customer Support on 1300 905 418 or at support@deliverfresh.au. We appreciate your assistance in helping us maintain accurate and up-to-date information.

Effective Date: 04/10/2026