At DeliverFresh, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide while using our DeliverFresh grocery services. Please read this policy carefully to understand our practices.

Information Collection

We may collect various types of information, including:

1.Personal Information: Such as your name, contact details, delivery address, and payment information.

2.Order Details: Including the products you purchase, order history, and preferences.

3.Usage Information: Such as your IP address, browser type, device information, and website interactions.

Information Use

We use the collected information for the following purposes:

Processing and delivering your grocery orders accurately and efficiently.Communicating with you about your orders, updates, promotions, and customer support.Improving our services, products, and website based on user preferences and feedback.Analyzing data to enhance our marketing strategies and provide a personalized shopping experience.

Information Sharing

We may share your information with:

Third-Party Service Providers:

Such as delivery partners, payment processors, and IT service providers. They are bound by contractual obligations to handle your data securely and only for the intended purposes.

Legal Requirements:

If required by law, we may disclose your information to comply with legal obligations, protect our rights, or respond to legal requests.

Data Security:

We take appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption protocols, regularly update our systems, and limit access to personal information to authorized personnel only.

Cookies and Tracking Technologies:

We may use cookies and similar tracking technologies to enhance your browsing experience, gather usage statistics, and provide personalized content and offers. You can modify your browser settings to manage cookies or opt-out of certain tracking technologies.

Third-Party Websites and Services:

Our website may contain links to third-party websites or services. We have no control over their privacy practices and are not responsible for their content or policies. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy:

Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child, we will promptly delete it.

Updates to the Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We encourage you to review the policy whenever you use our services to stay informed about how we handle your information.

By using our DeliverFresh grocery services, you consent to the collection, use, and storage of your personal information as described in this Privacy Policy.

If you have any questions or concerns about our Privacy Policy or data practices, please contact our customer support team at our toll-free number 1300-905-418 or via email at support@deliverfresh.au.