Term & conditions


Terms and Conditions for Using the DeliverFresh Website (deliverfresh.com.au & deliverfresh.au):

Please carefully review these Terms and Conditions before accessing or using the DeliverFresh website. Your use of our website implies your acceptance of these terms. If you do not agree with any part of these terms, kindly refrain from using our website.

Use of the Website

  • a. To use our website, you must be at least 18 years old or have parental/legal guardian consent.
  • b. You agree to use our website solely for lawful purposes, refraining from any activities that may breach applicable laws or regulations.
  • c. You are responsible for safeguarding your account information, including your username and password, and for all activities conducted under your account.

Product Information and Pricing

  • a. While we strive to maintain accurate product information, descriptions, and pricing, occasional errors may occur, and we reserve the right to correct any inaccuracies or omissions.
  • b. Product availability and pricing are subject to change without prior notice, and we do not guarantee the availability of specific products or prices.

Ordering and Delivery

  • a. Placing an order via our website constitutes an offer to purchase products, contingent upon adherence to the specified terms and conditions during checkout.
  • b. We retain the right to refuse or cancel orders for various reasons, including product unavailability, pricing discrepancies, or suspicion of fraudulent activity.
  • c. Delivery timeframes provided on our website are estimates and may vary. We will make reasonable efforts to fulfill your order within the specified timeframe.

Payment

  • a. We accept various payment methods, including credit/debit cards, electronic wallets, and approved payment options. You agree to provide accurate and valid payment details.
  • b. By providing your payment information, you authorize us to charge the total order amount, including applicable taxes, fees, and delivery charges.

Intellectual Property

  • a. All website content, including text, graphics, logos, images, and software, is the intellectual property of DeliverFresh and protected by applicable intellectual property laws.
  • b. Reproduction, distribution, modification, transmission, or use of website content requires our prior written consent.

Username and Password

You are responsible for the safekeeping of your username and password and are liable if your account is misused by an unauthorized person.

Limitation of Liability

  • a. We strive to ensure a smooth user experience but do not guarantee uninterrupted access or a website free from errors, viruses, or other harmful components.
  • b. We are not liable for direct, indirect, incidental, consequential, or punitive damages resulting from your use of, or inability to use, the website.
  • c. DeliverFresh is a limited liability delivery service. Our responsibility is limited to refunds and replacements for items explicitly purchased through our website. We are not responsible for any other items or issues outside this scope.

Governing Law

These Terms and Conditions are governed by the laws of Victoria, Australia. Any disputes arising from these terms shall be resolved under the jurisdiction of Victoria's courts.

Amendments

We reserve the right to update or modify these Terms and Conditions at our discretion without prior notice. It is your responsibility to review these terms periodically for any updates.

Contact

If you have questions or concerns about these Terms and Conditions, please contact our customer support team at our toll-free number: 1300-905-418 or via email at support@deliverfresh.au.

Notice: Error Reporting

If you find any grammatical or typographical errors in this document, kindly let us know by contacting us at our toll-free number: 1300-905-418 or via email at support@deliverfresh.au.

Effective Date: 01/09/2023